The return and refund policy is NOT able to be applied to any purchase related with WOW CD Key, Time Cards and WOW Account.
Return Makes Easily
Basically, if you decide, for whatever reason, to take advantage of our 30-day returns policy, all you have to do is contact our live chat service and ask about getting your refund. This is available 24/7 and the experienced customer service team will be able to help you with your particular problem.
Return and Refund for WOW Gold
Two situations about WOW Gold return and refund; One of them is that you haven't get the World of Warcraft gold yet; Another one might be happened after 30 days you have taken the gold in Wow already. The different steps need to be taken as following.
NO Any WOW Gold Delivery - It's simple as the gold hasn't been sent to you yet! You only need to contact us, and let us know you would like to refund the money. Please refer your order number within the request!
Partial Wow Gold Delivery - In those cases, you can return the gold on the same World of Warcraft server to us and get the full refund or get the partial refund with respect to the non-delivery part.
Within 30 Days After Delivery - A bit complex since you need to return the gold in World of Warcraft first! The WoW gold that you will return to us will be on the same server(WOW Realm + Faction). Then feel free to contact us for further assistant! In those case, the partial refund can't be applied. Thanks for your understanding!
Return and Refund for WOW Power Leveling Services
We can't make refund for the power leveling order which has completed. During the process of power leveling, the partial refund can be released.
We appreciate your complain very much. Thanks very much to purchase or visit!